The NHS does not pay for some of our services.
For example:
- private sick notes
- insurance forms
- holiday cancellation forms
- medical reports
- fitness to travel certificates
- private prescriptions
- passport signing
- some vaccination services
You can find our fees for these services in the surgery.
Practice Policy
Purpose
This policy sets out the arrangements for charging and payment for private (non-NHS) services provided by the practice.
Scope
This policy applies to services that are not funded under the NHS General Medical Services (GMS)/Personal Medical Services (PMS) contract and for which the practice is entitled to charge a fee.
Fees
Current fees are displayed in the practice and are available on request.
Fees are reviewed periodically and may be amended at the discretion of the GP partners.
Payment
Payment is required before work on a private request will commence unless otherwise agreed by the practice.
The practice currently accepts payment by cash only for private services.
Payment should be made at reception during normal opening hours.
The practice is unable to accept payment by debit card, credit card, bank transfer, cheque or other electronic payment methods.
Processing of Requests
Private work is undertaken in addition to NHS contractual duties. As a result:
- Requests are processed as clinical workload permits.
- Timescales cannot be guaranteed.
- Urgent requests may not be possible.
Refunds
Where work has already commenced or been completed, fees are generally non-refundable.
If the practice is unable to provide the requested private service, any payment received will normally be refunded.
Equality and Reasonable Adjustments
The practice is committed to treating all patients fairly and in accordance with the Equality Act 2010.
If a patient is unable to use the practice’s usual payment method because of a disability or other protected characteristic, they should notify the practice so that any appropriate reasonable adjustments can be considered.
Queries
Questions regarding private fees or payment arrangements should be directed to the Management Team before requesting the service.